While the place is aesthetically beautiful and well designed, there are a few things that were disappointing. I'm not sure if this is something that can be controlled but the amount of critters everywhere was a bit of a bummer. The air conditioner went out in 2 of the bedrooms in the middle of the night, the shower took over 10 min to heat up the groceries should be presented. with actually receipts of items purchased and not a written out list made by the management company where they can charge you $15 for a pint of ice cream. and slip in a few other things that "the chef might need"

What an amazing property! The prepared food and drinks were amazing, the view was stunning, the rooms were comfortable, and it was easy to get into and back from town. Could not be happier with our stay

I celebrated my 30th birthday here with my closest friends. The whole experience was amazing! You have a concierge that communicates with you prior to your arrival. I requested group airport transfers, massages and a birthday cake. They are super responsive and accommodating. The Villa is gorgeous and the rooms are separated by 3 standalone buildings. Hard to tell from the pictures. Each room has its own set of keys for privacy. We didn’t receive a formal welcome, considering all the arrival details that get collected beforehand. Regardless, it was easy to get settled in once the margaritas are poured and you can explore on your own. The house staff is amazing. Everyday we had margaritas and fresh salsa/guac + chips, you decide what you want for dinner, and they grocery shop a few times during the stay. Two meals a day is PLENTY! Staff is off on Sunday, so you can go to a restaurant. I do recommend prestocking so you have snacks in between. They’ll also wash your laundry if you need it and expect turndown service like a hotel. They do have credit card machines, but the concierge will charge one person for ease. If you’re traveling as a group and budgeting, this is something to be aware of. Hot water goes fast, so majority of the group was taking warm/cold showers. Which is ok, considering how humid it was. Despite having bug spray, you will get a lot of bug bites! There are lots of insects since the Villa is situated high in the mountain, it’s like a jungle. The address can be confusing at first, but the Ubers/taxi’s use a different address than what’s provided and it worked out fine. This is a gated community and there is always someone on watch. We ran into no problems returning after a couple late nights out. We went during a hurricane, and unfortunately something hard to predetermine, but it really didn’t impact out itinerary. It rained sporadically and doesn’t last long. Overall, everyone enjoyed everything the Villa has to offer. We made a lot of memories here, and I can’t recommend this place enough!