Privacy Policy

At Luxury Villas MX, part of ROTEMA Group, we are committed to protecting the privacy of your personal data. Therefore, we have established security measures and controls to ensure the proper handling of the information you provide to us.

1. Controller of Your Personal Data

The controller of your personal data is Luxury Villas MX, a commercial brand of ROTEMA Group, who guarantees the confidentiality, integrity, and availability of the provided personal data.

2. Personal Data We Collect

We collect the following personal data:

  • Full names.
  • Phone numbers.
  • Email addresses.
  • Copies of official identifications.

3. Purpose of Data Processing

The personal data we collect is used for the following purposes:

  • Registration for access to tourist complexes.
  • Communication before, during, and after the stay.
  • Promotion of our services.
  • Enhancement of the customer experience through our Concierge team.

4. Sharing of Personal Data

Your personal data is shared only with the owners or administrators of the properties we represent and that are being rented by you. Additionally, our Concierge team may have access to this data to provide you with the best possible service during your stay.

5. Security Measures

We are committed to protecting your personal data through the use of appropriate technical, administrative, and physical measures to prevent its loss, misuse, unauthorized access, disclosure, alteration, or destruction.

6. ARCO Rights

You have the right to access, rectify, cancel, or oppose the processing of your personal data, as well as to revoke the consent given for its processing. To exercise these rights, you can contact us via email at or by phone at + 1 (408) 560-4456.

7. Changes to the Privacy Notice

We reserve the right to make modifications or updates to this privacy notice at any time, to address legislative or jurisprudential developments, internal policies, new requirements for the provision or offering of our services or products, and market practices.

Last updated: 2024-03-22 09:51 CT

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